Cookies Policy

Last updated: September 2, 2025

1) About this policy

This website uses cookies and similar technologies (“cookies”). This Cookies Policy explains what they are, why we use them, and how you can manage your choices.
It should be read together with our Privacy Policy and Terms & Conditions. We may update this policy to reflect legal or technical changes.

2) What are cookies?

Cookies are small text files stored on your device by your browser. They help the site work properly, keep your session secure, remember preferences, and measure performance so we can improve the service.

3) When are cookies set?

We and our providers may set cookies when you:

  • Visit or browse our site.

  • Use forms to request travel document assistance.

  • Create or manage your order/payment.

  • Interact with emails or support tools.

4) Types of cookies we use

  • Strictly necessary (essential): required for core functionality (security, form submission, session management, checkout). These do not require consent.

  • Performance/analytics: help us understand usage (e.g., pages visited, errors) to improve the site. Set only with your consent.

  • Functionality: remember choices (e.g., language, region). Set only with your consent.

  • Advertising/measurement (if used): measure campaigns and avoid irrelevant ads. Set only with your consent.

Note: The live list of cookies and third parties appears in our cookie banner / settings panel. Providers may include hosting/CDN, analytics, tag managers, and payment processors. All operate under contracts and applicable safeguards.

5) Legal basis & consent

  • For essential cookies, our legal basis is legitimate interests (site operation and security).

  • For non-essential cookies (analytics, functionality, advertising), we rely on your consent, which you can grant, refuse, or withdraw at any time via Cookie Settings.

6) How to manage cookies

Blocking or deleting cookies may affect site functionality (forms, login, checkout).

7) Retention

  • Session cookies: deleted when you close the browser.

  • Persistent cookies: remain for a defined period (see Cookie Settings panel) or until you delete them.

8) International transfers

If providers process data outside your country (e.g., US/EEA/UK), we implement appropriate safeguards (e.g., UK IDTA / EU Standard Contractual Clauses) and technical measures.

9) Contact

Visa Pro Solutions LLC (d/b/a iTravel)
131 Continental Dr, STE 305, 19713 Newark, DE, USA
Email: contact@itraveldocs.com
For privacy questions, please see our Privacy Policy.